The Heart in Banking: Customer Testimonials

Thank you for the invitation to share my appreciation for your wonderful team of personal bankers at the Buena Vista branch.  Mindy, Jamie, Katherine, and Brenda -- over the years -- have deepened our love for the care we have felt from the Collegiate Peaks team. Although we have many reasons to consider other communities that offer more affordable housing and other amenities, the thought of leaving this team of bankers has often been a deciding factor for us in thinking about those options.  

Recently, it was the quick and wise intervention of this team that saved our accounts from an aggressive, and insidiously subtle, hacking attempt.  I was able to call for advice, was put through (by Brenda) to Katherine who so wisely took the steps necessary to protect our accounts, and the next day I was able to come into the bank and she (and the rest of the team) were able to secure our accounts so that we could resume safe financial transactions. As unsettling as that experience was, I had complete confidence in the wisdom, knowledge, experience, and compassion of that team. 

 

 

We often think that people choose a place to live,  based on factors such as political leaning, economic opportunity, neighborhoods,  etc.  But for me, a caring bank -- as well as a trusted mechanic, thoughtful caregivers, good schools, and kind neighbors -- is high on my list of what calls me into community.   

I offer this note of gratitude with deep appreciation for this team of caring professionals. 

- Kate Robertson, CS